Contact information
Contact Us — ORSA Petshop
We're here to help! Whether you have a question about your order, a product, or anything else, our team is happy to assist you and your furry friend.
Get in Touch
Email Support 📧 tbao12025@gmail.com We aim to respond to all inquiries within 24–48 hours (Monday–Friday).
Business Name ORSA Petshop
Registered Jurisdiction State of Wyoming, United States
Website https://orsapetshop.com
Before You Contact Us
To help us assist you faster, please have the following ready when reaching out:
- Your order number (found in your confirmation email)
- A brief description of your question or issue
- Photos, if your inquiry relates to a damaged or defective item
Common Topics
| Need help with... | Where to look |
|---|---|
| Order status / tracking | Shipping Policy |
| Returns & refunds | Refund Policy |
| Terms of use | Terms of Service |
| Data & privacy | Privacy Policy |
| Anything else | Email us at tbao12025@gmail.com |
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM Saturday – Sunday: Closed (emails will be answered the next business day)
Response times may vary slightly during holidays and peak seasons — thank you for your patience!